Focal Point for Retail Organizations
Powerful intake and project management empower retail organizations to maximize cost savings while generating strategic value. See how one major retailer did it below.
Company Overview
A major US-based retailer previously relied on a competitor for contract management and intake but struggled to manage workflows and orchestrate processes effectively.
They sought a more comprehensive solution to streamline tasks, improve process visibility, and support business users with an intuitive intake system
The Solution
The company implemented Focal Point to serve the primary platform for managing intake, projects, contract lifecycle management (CLM), and data orchestration.
Focal Point’s centralized intake model ensured comprehensive data capture and streamlined workflows to suit the client’s evolving needs. With the data and orchestration layers, contract activities and key data were brought under one platform, giving the procurement team control to manage the data and create actionable insights.
Automated workflows were tailored to their specific tasks, minimizing manual efforts and improving process alignment across departments.
Outcomes
Focal Point became the central hub for managing contracts, intake requests, and procurement workflows, reducing manual tasks and ensuring all processes were visible and well-organized.
Improved
visibility
into projects
Simplified
intake with
configurable form
Improved
contract
oversight
Ensured
timely renewals,
and transparency
Takeaways
Retail organizations can improve process efficiency and visibility while generating strategic value for their organizations.
The shift to Focal Point’s platform enabled seamless coordination of tasks and better visibility across operations.
Centralizing intake, projects, and contracts with one system reduced friction and allowed business users to work more efficiently, driving continuous operational improvement and scalability.