Replay | Focal Point Request Intake & Orchestration for Coupa Webinar

Missed the live session? No worries! You can now watch the recording of our recent webinar where we introduced Focal Point’s newest Coupa App Marketplace listing—Request Intake & Orchestration. This powerful app integrates seamlessly with your existing processes, tools, and data to maximize managed spend and increase visibility for business requestors across all procurement processes.

During the webinar, our experts discussed how this new application can revolutionize enterprise procurement by reducing manual tasks, improving process efficiency, and ensuring stakeholder satisfaction.

Watch the recording now to learn how Focal Point’s latest solution can elevate your procurement operations.

00:00 Introduction
00:38 What are Request Intake and Orchestration
05:21 Why do Coupa Customers Need Focal Point
12:08 What Does Focal Point Intake Orchestration Include
16:37 Prerequisites to Deploy AI Orchestration
19:55 Focal Point Partners
20:58 Why Does It Matter
22:53 ARA Integration
24:33 Cost
25:30 Contact Us

0:00
welcome everyone thank you so much for
0:02
joining us today um we’re really excited
0:04
today we’re bringing you focal point
0:06
request intake and orchestration for
0:08
Koopa the webinar um this is a Q&A
0:11
session so if you do have any questions
0:13
while we’re going through this please
0:14
feel free to go ahead and send them in
0:15
the chat and we can touch on them at the
0:18
very end but without further Ado I’m
0:20
going to go ahead and introduce you to
0:22
your wonderful hosts today we’re joined
0:24
by Matthew Buckingham who is our SC
0:26
Business Development um and Partnerships
0:28
here at focal point and Zach bolt who is
0:30
our SVP of strategy and operations thank
0:33
you both so much for joining and
0:34
chatting with us today thanks by thank
0:37
you I appreciate it we’re super excited
What are Request Intake and Orchestration
0:40
so this is a Q&A format um we have three
0:43
main questions we’re going to cover
0:44
today the first is what are request
0:46
intake and orchestration the second is
0:48
why Koopa customers need an intake and
0:50
orchestration solution and then of
0:52
course third what does focal point
0:53
intake and orchestration actually
0:55
includes so we’ll get into the
0:56
nitty-gritty of that solution um and
0:58
give you some opportunity to ask
0:59
questions so without further Ado let’s
1:01
jump into question one what are request
1:03
intake in
1:06
orchestration
1:09
sure first yeah okay I got it um yeah I
1:15
think what we need to think about with
1:16
intake and orchestration is often they
1:18
get muddled up into the same thing so
1:20
people talk about orchestration and they
1:22
think about intake or they talk about
1:23
intake and they think about
1:25
orchestration um I’d just like to
1:27
separate it out and say okay it is kind
1:30
of two things one is a task so intake is
1:33
is getting a request it’s it’s getting
1:35
something into the system whereas
1:36
orchestration is actually going through
1:39
the whole flow of that that request and
1:42
making sure that it happens and um
1:44
that’s that’s how I kind of look of it
1:46
what about you Z yeah you know I really
1:49
love this breakdown here on on this line
1:51
that’s been
1:52
drawn such a brilliant take on this
1:55
where intake is is like a point in time
1:57
it’s a task it’s an activity that’s done
1:59
and honestly it’s it’s it’s the really
2:02
most tactical element of all this it’s
2:04
basically just taking the room and
2:05
sweeping something in the door and where
2:07
it goes after that the user may or may
2:09
not know or even care but then what what
2:12
really makes the impact in terms of
2:14
organizational efficiency and what you
2:16
get out of that is the orchestration
2:18
which is a much broader process based
2:20
sort of function and so going to get
2:23
that I mean it requires both of them in
2:24
order to really automate your your
2:26
processes and to to extract the maximum
2:28
amount of value you know if you’re
2:30
coming off a Google form or something
2:31
like that obviously intake going to
2:33
going to help you and make your life
2:34
better getting in the door let you
2:36
triage and sort of manage cues of work
2:39
but then when you really talk about
2:41
stitching all of your technology
2:42
together as a process as a function
2:44
orchestrations required to do that and
2:47
that’s how we at focal point really draw
2:49
that line and the distinction between
2:50
the two that to your point people use
2:52
the term sort of interchangeably U but
2:55
they’re not exact they’re not fungible
2:56
you know they have they they stand alone
2:58
but they also work together very
3:01
well yeah I agree I think you know you
3:05
and you can have those different types
3:06
of intake as well so there’s there’s
3:08
different elements that you could bring
3:10
into the system um with the intake but
3:12
without an intake there’s no point for
3:14
orchestration got nothing to orchestrate
3:17
basically um so you know if you’re just
3:19
if you’re just bringing in something to
3:21
do a a contract or you’re bringing in a
3:23
procure to pay something you somebody
3:25
needs to buy um you need an intake for
3:28
that and that can come from various
3:30
places yeah that’s a good point too
3:32
about intake as as it like so what
3:35
you’re collecting it is a task but what
3:37
are we collecting what are we taking
3:39
into the to the to the organization a
3:41
lot of the folks that we talk to are are
3:43
procurement individuals and they’re like
3:45
okay I have a a point sort of a point
3:47
need I need to intake a request for a
3:49
contractor A supplier largely it starts
3:51
as a as a business need you’re your user
3:54
may or may not know what they need in
3:55
terms of like Vehicles like a contract
3:58
or you know a tender or anything like
3:59
that but they know they have a business
4:00
need I I need a piece of technology I
4:03
need a consultant you whatever right and
4:05
so but beyond the the procurement
4:08
Centric lens of that as well is the
4:10
broader organization you need intake
4:13
because you have it tickets you need
4:15
intake for people to make inquiries into
4:18
the operations department or to uh go
4:20
find their HR representative and
4:22
information like that so intake is
4:24
broader than just the front door for
4:25
procurement it can really be a a front
4:27
end or a front door for your organ for
4:30
users inside your organization who need
4:32
anything this is your one place to go to
4:35
jump off to get to any channel inside
4:37
this company that you need and so that’s
4:39
that’s another key distinction in terms
4:41
of intake it’s not just a procurement
4:43
function it is a
4:44
broad-based uh organizational function
4:47
that provides a good user experience for
4:49
your entire requestor community and that
4:51
can be any employee in your
4:53
organization yeah and then the
4:55
orchestration element’s going to take it
4:57
to the right place from there as well so
4:59
whether it’s
5:00
as you said it could potentially be an
5:01
IT ticket it’ll then whiz it off to
5:04
somebody in it to say solve this and and
5:06
that’ll be the that part of the triage
5:09
but um I think here here we’re trying to
5:11
focus very much on the on the intake for
5:13
procurement to some extent and and
5:16
specifically for Cooper honestly but um
5:20
yeah awesome thanks yeah I think that’s
Why do Coupa customers need Focal Point
5:23
a really good differentiation between
5:24
both of these things obviously like you
5:26
brought up Matthew orchestration um it
5:29
isn’t only Rel intake but definitely
5:31
focusing on on that solution that side
5:33
of the solution today so let’s go ahead
5:35
and move on to the next question now
5:37
that we’ve made that differentiation
5:39
we’re going to talk a little bit about
5:40
why Koopa customers might need an intake
5:43
and orchestration solution um to uh go
5:46
along with their their existing Koopa
5:50
investment yeah absolutely so I’ll start
5:53
off on this one Matthew and then and
5:55
then let you add some commentary to it
5:57
there’s several reasons why uh Koopa
6:00
Koopa customers and you know different
6:02
different clients have or different
6:04
companies have made different
6:05
investments in Koopa you know there’s
6:06
the core PTP then there’s the Upstream
6:08
solutions that you can purchase
6:10
separately and then you can go full
6:11
source to pay and they’ve got all their
6:12
power apps and things like that so you
6:15
know different people have different
6:16
different starting points and that sort
6:17
of informs the the Upstream need one of
6:20
the major uh major challenges that that
6:23
we helped to solve when when we worked
6:25
with Koopa to build a certified app here
6:27
was the different ations like some of
6:30
the supplier sourcing uh the contract
6:32
solution and the P2P you needed to go
6:35
through all these motions maybe you have
6:36
a supplier that needs to be on boarded a
6:38
contract that has to be done and
6:40
companies even if they’ve got investment
6:41
in the entire Koopa source to pay stack
6:44
those don’t all necessarily talk to each
6:46
other and there’s no way to tie all the
6:48
breadcrumbs together for the user
6:50
Community like okay I’ve submitted my
6:52
need now where is it in the process and
6:54
so focal point has helped to solve that
6:56
transparency and visibility and that’s
6:58
one reason why that you might would need
7:00
that a second reason would be you’ve got
7:03
Investments Beyond Koopa you’ve got
7:04
Koopa PTP but you’ve got another system
7:06
for CLM you’ve got another system for
7:08
supplier another yet another for
7:10
sourcing and again you need to tie all
7:12
of these together in a single Enterprise
7:14
workflow not only for the requester
7:16
community but also so that folks who
7:18
have to take the appropriate actions to
7:20
get those needs met they all know when
7:22
they need to to when the gun goes off
7:24
and when they need to to start their
7:25
work and thirdly I mentioned this point
7:28
earlier to kind of segue into this topic
7:30
a little bit was that broader based you
7:31
know Koopa is one point of of of
7:34
interaction for your your request or
7:35
your business Community but you may have
7:38
tickets that need to go to it and other
7:39
things is so focal point can become a
7:41
digital front door if you need that sort
7:43
of DFD uh approach for your your
7:46
business Community then uh that’s why
7:49
you might would consider even though
7:50
you’ve already got investment in a
7:52
procure to pay or a source to pay
7:53
solution Suite Matthew what are your
7:55
thoughts on
7:57
this yeah I I agree with you know what
7:59
you’re saying I mean we we both love
8:01
Cooper we both used to work for Cooper
8:03
at some point not at the same time but
8:05
both both Zach and I are ex or Cooper
8:08
alumni so we love Cooper um but you’re
8:12
right I mean it could be that this is
8:14
something that that’s outside the bounds
8:16
of Cooper that that we’re processing
8:17
here it could be something that’s that’s
8:19
coming in from somewhere else within the
8:21
business um that doesn’t even need to to
8:24
to touch Cooper but when it does go into
8:27
Cooper what we enable then with the or
8:29
rtion layer especially we’ve we’ve got
8:31
this into into Koopa now we we enable
8:34
that communication between the the teams
8:36
and the Departments so I see it as two
8:39
different levels of orchestration you’ve
8:41
got the the data or system orchestration
8:44
where you’re bringing in different
8:46
information from different systems which
8:48
could be Cooper but it often is not all
8:51
kooper um but then you’ve also got the
8:54
human integration or orchestration um so
8:57
so allowing people to communicate with
8:59
each other um be it through slack or
9:02
through teams or through email hav
9:05
forbid um and other places um you can
9:08
you can orchestrate all of the the
9:11
communication through our solution then
9:14
and and use Cooper for what it’s really
9:16
really good at which is which is buying
9:18
stuff and making sure the right catalogs
9:20
are being accessed and that that the
9:23
customer and and the end user are buying
9:25
from the right place um you can you can
9:28
do all of that within Koopa and take it
9:31
right through to purchase order and
9:32
purchase receipt and um and everything
9:35
else but within within the Koopa
9:37
platform but you’re at the same time
9:39
giving your users that access to
9:43
information of where’s my stuff if you
9:46
like so taking away that that level of
9:49
effort that the procurement team the
9:51
human part of the the procurement team
9:53
needs to do um to interact with the end
9:57
users and and let them know what the
10:00
latest status is and everything so we
10:02
can we can do the intake from that end
10:04
user and that end user can follow that
10:06
all the way through within the focal
10:08
point platform even though the work is
10:10
going on within Cooper a lot of the time
10:12
it could also be going on somewhere else
10:14
and I always get told off by how I say
10:16
Cooper by the way just because of my
10:17
silly
10:19
accent but what an elegant way to unpack
10:22
uh the the topic of orchestration there
10:25
you talked about data orchestration
10:27
process orchestration system
10:28
orchestration and then people so it’s a
10:31
really I think that’s an elegant way to
10:33
unpack that that to that topic a little
10:35
bit more and and because you need to be
10:39
able to do all of those those things in
10:41
order to truly orchestrate processes and
10:44
and if you if you step back away from it
10:46
the the idea is to give people the the
10:49
stakeholders regardless of who that
10:51
constituent group is whether it’s the
10:52
request or Community or the folks who
10:54
are actually doing the work either in an
10:56
orchestration solution or in an external
10:58
system to get them all the best outcome
11:00
and to help them know paint by numbers
11:02
what do I need to do and when do I need
11:04
to do it by and so that they can all
11:06
work the most efficiently and be the
11:07
best version of themselves which creates
11:09
good outcomes for the
11:10
organization yeah and it gives you that
11:12
order to portrayal as well at the same
11:15
time so that you know it’s it’s drisking
11:17
you now as well so you’re you’re you
11:20
know you’re buying from the right place
11:22
at the right time um and that that
11:25
you’re using the right supplier and that
11:26
you’re using the right contract as well
11:29
and
11:29
that’s an amalgamation of the two
11:31
different systems at that time but we
11:32
can track all of that and have that
11:35
auditable trail within our system and
11:37
then after that you can you can also
11:40
start to follow those kpis and
11:43
understand you know how are we doing
11:45
it’s not just about where’s my stuff
11:47
anymore it’s how are we doing on those
11:49
sustainability Targets on those
11:51
financial targets or or whatever um and
11:54
we can track all of that within our
11:56
orchestration tool as well at the same
11:58
time pulling that data from from Cooper
12:00
and and working with Cooper to to make
12:03
that um accessible to
12:07
everybody absolutely awesome thank you
What does Focal Point Intake Orchestration include
12:10
both for those answers I think of course
12:12
words my stuff is always a relatable
12:14
question um for for procurement but kind
12:17
of hearing how orchestration can help
12:19
solve that and also go beyond and uh and
12:21
help procurement move in into those
12:23
strategic initiatives like ESG is is
12:25
awesome so thanks for that thorough
12:26
answer we’ll move on to topic three now
12:30
um which is why or what does focal point
12:32
intake and orchestration include so I’ll
12:34
scoot this up here so we can all see um
12:37
and let’s just kind of get into what
12:39
that solution is going to cover for us
12:41
and maybe some of the benefits for
12:42
procurement as
12:46
well yeah I mean I I can jump in but
12:49
Zach’s the absolute expert on this but
12:51
um you know what’s included we’ve talked
12:53
about a lot of these things already so
12:55
that single front door experience so you
12:57
only have to have that one place to
12:59
start um the flexible no code intake
13:03
form so so your business team can set up
13:06
those those intake forms and and also
13:09
use you know our our AI engine to to
13:13
complete those forms for the for the
13:15
users as well um configuring those
13:18
orchestration workflows I mean it’s it’s
13:21
easy to do Zach do you want to jump in
13:25
oh well you’re doing a Yan’s job there
13:27
so uh not not going to interrupt a man
13:29
when he’s uh doing a fantastic job yeah
13:32
this was you know this out was a lot of
13:34
fun for us to to work with CP but a
13:37
partner with and and to develop we
13:39
delivered so many certified out ofthe
13:41
box Integrations that bolster and
13:43
support the underlying data layer inside
13:46
a focal point and the and the
13:47
orchestration so to Matthew’s point you
13:49
know that having that single front door
13:51
experience to jump off and I need to go
13:53
I need to create a request it’s you know
13:55
maybe some sort of service grouping or
13:57
something like that and we need to have
13:58
all these different motions done before
14:00
ready to cut a PR um very flexible
14:04
simple no coding take forms I mean
14:05
that’s just core focal point stuff
14:07
orchestration workflows that are fully
14:09
integrated to Copa core products meaning
14:11
that you can have a workflow that after
14:14
a requestor submits a request can run
14:16
completely autonomously you do your work
14:18
in Koopa set up the supplier set up the
14:20
contract all that and the workflow is
14:22
just informed back and then advances
14:23
automatically inside our solution
14:25
keeping people a breast of what’s going
14:27
on so fully integrated
14:29
configurable workflows obviously that
14:31
enables the the business Community to do
14:33
self-service checks and then we support
14:36
even if you have activities that you’re
14:37
doing let’s say inside of Koopa but then
14:39
other activities that need to go on in
14:41
parallel uh that maybe are not even
14:43
technology related there stuff people
14:45
need to do you can do serial or parallel
14:47
workflow processing with as many
14:50
connected systems as you need and then
14:52
of course all of our Integrations in the
14:53
entire application are fully certified
14:56
by Koopa which means that you know you
14:58
have the confidence that that’s going to
14:59
going to work uh just perfectly in fact
15:02
we we had just got a notification
15:03
yesterday koopa’s uh put out their new
15:06
release and so we have to recertify
15:08
every time that Koopa puts out a new
15:09
release and and and confirm that
15:11
everything that we have built still
15:13
functions properly as it’s specified
15:16
that it should and we do that every time
15:18
Koopa does a new release so you can
15:19
always know that that you’re going to
15:21
have certified Integrations that have
15:22
Koopa stamp of approval on them so
15:24
that’s what you get with focal point in
15:26
terms of our intake and and uh and
15:28
orchestration Solution that’s powering
15:30
that’s powered by CP and helping you to
15:32
get the most out of that
15:35
investment awesome thank you okay sorry
15:39
is there anything yeah I was just gonna
15:41
say one of one of the other things that
15:43
that’s kind of included it’s it’s an
15:45
almost a negative but in some ways but
15:48
we include you you can get away from
15:50
using spreadsheets you can get away from
15:52
um that complicated process and that
15:54
process ambiguity as well so so suddenly
15:57
you you can do all of these things but
16:01
what that what’s the benefit for it um
16:03
the the benefit is really you know that
16:06
that ambiguity goes away people know
16:08
where they stand at any one time you’re
16:10
not using spreadsheets um I saw
16:13
something the other day vlookup is not a
16:16
uh is not a procurement strategy um and
16:21
you can you can start to manage your
16:23
tail spend and everything much better so
16:26
it’s not what’s included but it’s kind
16:28
of included but you’ve got all those
16:30
things that you don’t have to do anymore
16:33
which is awesome I
16:35
think awesome thank you yeah I think
Prerequisites to Deploy AI Orchestration
16:38
that that’s getting a little bit into
16:39
the benefits too as well um but I I
16:42
think that’s awesome thank you both so
16:44
much um so real quick we’ll jump on to
16:47
the next slide I don’t think that I see
16:49
any questions in the chat if you jents
16:51
see any questions at all I do Maya I see
16:54
one okay yeah you want to go ahead and
16:56
start taking that yeah I can so I’m
16:58
going to look up here my other screen
16:59
where I’m monitoring that and I’m going
17:00
to read this off so someone’s asking
17:03
what are the prerequisites to deploy AI
17:06
orchestration successfully in a source
17:09
toay platform so um if you want to
17:12
provide any more clarification as I talk
17:14
on that please feel free to do so I’ll
17:16
I’ll take that and I’m going to answer
17:17
that question you know a couple of
17:19
different ways so first of all When
17:21
anybody comes to us and they want to
17:22
start engaging in in this this broader
17:25
topic of of orchestration the first
17:27
thing that we always ask is all right
17:28
what you your process flows look like we
17:30
tie everything in terms of configuration
17:32
and
17:33
deployment uh to uh business processes
17:37
that we need to support and then we let
17:38
technology be informed by the support of
17:41
a business process so what does that
17:43
workflow look like what what is the
17:44
process flow who what are the approvals
17:47
what systems are going to be involved
17:48
all of that stuff to meet those needs so
17:51
that’s kind of the first basis getting
17:52
the the process flows that we’re going
17:54
to be automating and then secondly is
17:57
being able to get access to all all of
17:59
the data that is required to to
18:00
orchestrate you know all the systems so
18:03
confirming that the systems that you
18:04
have investments in I mean koopa’s got a
18:06
great API but others you know you have
18:08
to check can we actually do what we want
18:10
to do sometimes you can get there
18:12
sometimes you can’t and so then you got
18:14
to figure out if you can get there great
18:16
if you can’t you got to figure out okay
18:17
well what’s the work around here and how
18:19
do we automate to the extent possible
18:21
with the existing technology stack so
18:23
those are a couple of potential pitfalls
18:25
and things that you sort of have to
18:26
think about as you’re starting out on
18:28
this journey to uh embed orchestration
18:30
like this and I think of it like this
18:32
broad uh broad-based workflow layer on
18:35
top of your processes what are we going
18:37
to automate and do the systems connect
18:39
and then and then lastly I would add in
18:41
the other teams you know procurement is
18:43
is often the custodian of policies that
18:45
they don’t own and so in that in that
18:48
being the case you have to collaborate
18:50
with a lot of different groups you know
18:51
third party risk and with legal and as
18:53
others what is the organizational
18:54
willingness of each of those teams to
18:56
collaborate and be a part of a broader
18:58
hold
18:59
in terms of that orchestration layer do
19:01
they want to adopt technology do they
19:03
want to keep using their their tools do
19:05
they want to line up with a different
19:07
process or whatever so those are all
19:08
things that you need to think about as
19:10
you start trying to to to move toward
19:12
implementation of a solution like this
19:14
the technology honestly is the easiest
19:15
part of it it’s the process it’s the
19:17
people you got to work with and it’s the
19:18
external systems that you’re going to be
19:20
working um together with all taken as a
19:23
whole that ultimately inform what you’re
19:25
going to be able to do and then you got
19:26
to figure out how to make the best
19:27
outcome with that we have a very
19:29
experienced just a focal point we have a
19:31
practitioner Le Services organization so
19:35
consultant people that have been a big
19:36
for Consulting have worked as
19:38
practitioners and they’re like you know
19:39
that’s going to work and that’s not
19:40
going to work big differentiator for us
19:43
having these practitioners on staff that
19:45
can help guide and direct Matthew I’m
19:47
going to look at the chat panel a second
19:48
I’m G ask if you have you’d like to add
19:51
on to that as I check for additional
19:53
questions yeah and I’ll just add on to
Focal Point Partners
19:56
that you know we we have our own
19:57
Professional Services team absolutely in
19:59
practitioner Le we we like to ensure the
20:02
quality of what’s going on what we are
20:04
doing though is is starting to work with
20:05
Partners as well to implement our
20:07
solution so if you’ve already got your
20:09
Cooper partner um absolutely we’ll work
20:12
with them to to do that whether it’s you
20:15
know one of the big ones that Accenture
20:17
or deoe or KPMG or PWC or the the
20:20
smaller ones like the cross countries
20:22
and Aquis and and everything else
20:24
they’re going to hate me for saying
20:25
smaller um or or the you know the very
20:29
specialized ones as well we can we can
20:31
definitely work with them and we would
20:33
love to work with them to to implement
20:35
at the same time as well I see there’s a
20:37
couple more questions so I’ll um you
20:40
know both people I know as well that’s
20:42
cool I’m gonna I’m gonna tee this one up
20:44
for you I’m gonna give you a softball
20:45
map so the question for you here we’ll
20:48
both take a whack at this but I’m GNA
20:49
give you a softball so what does it mean
20:52
and why does it matter that focal point
20:54
is a certified Koopa partner why should
20:56
people care about that I I think think
Why does it matter
20:58
for yeah that’s a really good one and uh
21:01
thanks for asking that um why does it
21:04
matter it matters because it it means
21:07
that we’re engaged with Cooper first of
21:09
all so on the on the relationship side
21:12
of this it means that we’re going to
21:14
work together with Cooper to implement
21:16
um kooper’s gonna going to support us in
21:19
this and we’re going to support Cooper
21:20
in this all the way through so so we’re
21:23
going to work as a as a team um I think
21:26
the other element of it is that uh which
21:28
is probably more on your side Zach than
21:30
it is on mine but it’s it’s around what
21:33
we have access to as well so so Cooper
21:35
is is very very um accommodating to to
21:39
Partners um to certified Partners on uh
21:43
enabling them to to do more than
21:47
somebody just off the street um but Z do
21:49
you want to jump into that around the
21:50
apis and stuff yeah I do so so Koopa has
21:54
been a fantastic partner for us you know
21:56
they have a a really open API
21:59
uh public API strategy but as a
22:01
certified partner in this intake and
22:03
orchestration we have jointly worked
22:05
together to develop and bring to Market
22:07
additional capabilities that are
22:09
available only for certified partners
22:12
and so what that means for for you folks
22:14
out here is you get access through focal
22:16
point you get access to do things with
22:19
your Koopa investment that you cannot do
22:21
otherwise and so we’re able to to to
22:24
build and to model and to work closely
22:27
hand inand everything that you’re going
22:28
to get with focal point is fully tested
22:31
it has gone through the Koopa solution
22:32
Consulting team to review it we have
22:35
voluminous documentation on this so you
22:38
know that the package that you’re
22:39
getting out of the box is not only going
22:41
to work but it enables you to do things
22:43
and extract value that you cannot get
22:46
either on your own or with other intake
22:48
and orchestration solutions that are not
22:51
certified yeah I totally agree I’ll I’ll
ARA Integration
22:55
jump on on Jerome’s um question hi
22:57
Jerome
22:58
um so yeah do you provide the same level
23:01
of integration with ar Reba um really
23:03
good question and you know other tools
23:05
are available okay um so we understand
23:09
that Cooper doesn’t have the Monopoly on
23:11
on uh on you know procurement or
23:14
business spend management or or whatever
23:16
we want to call it out there um done a
23:19
terrific job since since they started
23:21
but ARA was one of the one of the first
23:24
procure to pay solutions back in 1996 I
23:27
believe I did work for sap as well um
23:30
but um back in 1996 they launched it
23:34
we’re we’re talking um to some extent
23:37
with sap and and with ARA for sure um
23:40
can we integrate with it absolutely
23:42
there are open apis uh available we’re
23:45
not certified with with sap it’s not
23:48
been
23:49
until until now at least um a priority
23:53
for us um you know we we see Cooper as a
23:56
much better partner for us at at this
23:58
point point in time for sure um and
24:00
we’ll continue to move down that that
24:02
route but um we can integrate with the
24:04
Rea for sure um we can also inter
24:07
integrate with with bruy with Esa with
24:10
Jagger with um a number of the other
24:13
ones that are out there as well we just
24:15
see that you know a lot of the Cooper um
24:19
customers out there have been relatively
24:21
Innovative over the years so that’s been
24:23
kind of where we decided to focus um
24:26
first of all um but um yeah we can we
24:29
can work with the reaper for
24:31
sure awesome good answer so I’ve got one
Cost
24:34
here Matthew I’m going to tee this one
24:35
up you this is definitely right in your
24:37
wheelhouse so someone’s asking how much
24:40
does it cost and do I need a license for
24:42
each user I’ll let you take that
24:44
one okay okay uh it depends uh you know
24:49
the typical salesman’s salesman’s answer
24:51
to that it’s going to depend on the size
24:53
of your company and and um and how many
24:56
people you’re using will will be an
24:58
impact on it for sure um it also depends
25:02
how you have your your Cooper set up
25:04
already um to some extent also um you
25:07
know we we talked about the different
25:10
types of intake you can do we talked
25:12
about so it can be as complex or as
25:13
simple as you want and the cost will be
25:16
reflected in that so um it says here
25:19
Anonymous endee if Mr Anonymous if you
25:22
could uh if you could contact me
25:24
directly I can talk to you about it for
25:26
sure and I would love to have that
25:27
discussion with you
25:29
yes absolutely I was going to say
Contact us
25:31
definitely feel free to reach out to us
25:33
we’re more than happy to chat with you
25:34
there’s a ton of ways you can um chat
25:36
with us oh there one more oh yeah go
25:38
ahead one
25:40
more going back to the benefits Point
25:43
what is the most significant value
25:44
proposition that AI orchestration can
25:46
add to the organization and how
25:48
procurement can build a compelling
25:49
business case around it we didn’t talk
25:51
about AI how could
25:54
we Zach do you want to take that jump
Business Case
25:57
into the business case
25:59
let me read this one again there’s
26:01
several lines here so give me just a
26:02
moment going back okay let me read this
26:05
out loud so for the benefit of everyone
26:07
so going back to the benefits point this
26:09
is from the original question up above
26:11
what’s the most significant value
26:13
proposition that AI orchestration can
26:16
add to the organization and how does
26:18
procurement build a compelling business
26:20
case around it so uh on the business
26:23
case we have an Roi model that’s
26:26
associated with our our technology and
26:28
implementation and so we can work with
26:30
you on that and and walk you through the
26:32
levers and everything for anyone on this
26:34
call who’s who’s interested in having a
26:36
conversation on in terms of of just the
26:38
overall benefits that it adds there are
26:41
several I’m going to start with the one
26:43
that to me I think is is the greatest
26:45
one
26:46
so a lot of the business case for for
26:49
for a solution like focal point is
26:51
predicated on the idea that when you
26:54
start orchestrating processes together
26:56
and you start leveraging intake look
26:59
ideally you’re capturing additional
27:00
spend that you’re not already capturing
27:02
or at least you’re influencing it
27:03
earlier so that procurement has a a
27:06
bigger or more outsized effect on the
27:09
money that the organization is spending
27:11
inside the the orchestration itself
27:13
proper though you get this collaboration
27:16
and the efficiency that is drawn our
27:18
customers tell us that with focal point
27:20
their staff that they have in
27:21
procurement whether that’s five people
27:23
50 or you know 150 200 whatever that
27:26
number is become up to 30% more
27:29
efficient by leveraging focal point now
27:31
if you think about it let’s take a
27:32
number let’s say 20% that gives you back
27:34
a day a week per FTE to do something
27:37
else more strategic with you can manage
27:40
more spend you can take more categories
27:41
to markets you can drisk yourself you
27:43
can help bolster compliance there are
27:45
all kinds of things that you could do if
27:47
the staff that you already have becomes
27:48
substantially more efficient generally
27:51
speaking people tie that to a creative
27:53
spend under management and when you do
27:54
that and you manage more spend you touch
27:57
more spend per year there’s a dollar
27:59
value associated with that that goes on
28:01
top of what you’ve already made in terms
28:03
of Roi with your P2P stack Etc so that
28:06
being the case the business case sort of
28:08
builds itself to say all right if we can
28:10
tackle x amount more spend then we get
28:12
five seven 8% whatever more on that
28:15
dollar that we get and thereby get
28:17
deliver more savings which then feeds
28:19
right back into our PTP system we’re now
28:21
capturing it it’s on catalog it’s on
28:23
punchouts it’s have you know we have
28:24
forms or whatever and so it just kind of
28:26
it’s an engine that feeds it self so
28:28
those are a couple of the leevers
28:30
there’s more but a couple that we can
28:31
really pull on to help you build a
28:33
business case awesome thank you so so
28:37
much for answering all those questions
28:38
and thank you as well to everybody who
28:39
asked um I do want to go ahead and jump
28:41
to this last slide um only because we
28:43
have a QR code here if you have your
28:45
phone go ahead take it out and scan
28:46
it’ll send you right to our um our
28:48
listing on the Koopa app Marketplace so
28:50
you can explore a little bit more and of
28:52
course as Matthew said always happy to
28:55
talk so feel free to reach out to us as
28:56
well um and yeah we’re super excited to
28:59
be partnered with Koopa so thank you
29:00
guys all for joining um and learning a
29:03
little bit more about this partnership
29:04
and uh we will see you at the next
29:06
webinar thank you so much

Speakers

Professional headshot of Matthew Buckingham - VP of Business Development and Alliances

Matthew Buckingham

Matthew Buckingham is the current VP of Sales and Marketing at Focal Point. He has over 20 years of experience in alliances, strategic partnerships, and sales. He is a tenured procurement professional and brings his years of industry experience to service Focal Point’s customers.
Professional headshot of Zach Bolt - SVP Strategy & Operations

Zach Bolt

Zach Bolt is the current SVP Strategy & Operations at Focal Point. Zach has worked in procurement for 15+ years as a solutions and implementation consultant.

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